INFORMATIVE NOTE - Resumption of in-person consular services by appointment at the Consulate General in Montreal.

Montreal, June 27, 2020.- The Consulate General of Cuba in Montreal informs that, in view of the evolution of the epidemiological situation due to #COVID19 in the province of Quebec and the adoption of measures by the provincial government to resume a group of activities, starting Tuesday, July 7, consular procedures will be gradually resumed in our office, by the appointment of those interested.

In-person services will be offered on Tuesdays and Thursdays, always by appointment, which can be arranged via email consul2@montreal.embacubacanada.net and the telephones 514 843 8897 ext. 221 and 514 843 6949. You can reach us by phone during working days from 09:30 - 12:00 and 14:30 - 17:00. 

Due to the existence of active cases of COVID-19 and the risk of contagion, the protection of persons requiring services, as well as consular staff, will continue to be a priority. In this regard, the  Consulate General of Cuba in Montreal will adopt a set of health measures, which must be complied with by visitors to access our facilities:

You must refrain from going to the Consulate if you have symptoms of fever, cough or any other respiratory symptom that may be associated with COVID 19.

The use of face mask is required.

Hands must be sanitized with hand sanitizer or other means that will be available at the entrance to the Consulate.

Only the user who will receive the service will be allowed to enter, and the temperature will be taken upon entering the Consulate. Any companion must wait outside, except for minors or people with disabilities. Pets will not be allowed, except for guide dogs for disabled people.

You should maintain the recommended physical distance (2 meters). 

You will be able to get information before attending the Consulate on the type of service you require and its fees (accessible on our website http://misiones.minrex.gob.cu/es/canada/servicios-consulares#renovaci%C3%B3n-2017, which will allow you to be assisted faster upon your arrival while helping to reduce the time you spend in our office. We reiterate that payment for services will be exclusively through INTERAC Debit Card, Money Order or certified bank check payable to the ¨Cuban Consulate¨.

The  Consulate General of Cuba in Montreal will continue to encourage the completion of procedures preferably by postal mail, as long as there is a risk of infection by COVID-19.  

We urge all our users to comply with the above requirements in order to contribute to the protection and health of all. We appreciate your understanding and cooperation.

Consulate General of Cuba in Montreal 

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